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Reviews
Top review highlights
Pros
1
The attorneys and paralegals at Legal Aid provide excellent and helpful service, going above and beyond to assist clients
“I couldn't have asked for more. I am very grateful for their help and all of their hard work.”
2
Legal Aid is a valuable resource for those who cannot afford legal representation, helping them navigate the legal system
“I am infinitely grateful to them.”
3
Legal Aid responds quickly to inquiries and follows up with clients in a timely manner
“They called when they were supposed to. They immediately sent out my application to be signed.”
Cons
1
It can be extremely difficult to get in touch with Legal Aid, with long wait times, disconnections, and unreturned calls
“Might as well jump on the Jfs bandwagon because these hold/wait times are ridiculous. I didn't speak to anyone and I was not offered a call back option but a prerecorded message that hung up on me.”
2
Legal Aid may not be able to provide assistance for certain types of cases, leaving some clients feeling frustrated and unheard
“They only help the poor of the poorest its sad. They should be able to help anyone who cannot afford a lawyer Especially if they're rights Are being violated.”
3
Some clients have reported rude or dismissive behavior from Legal Aid staff, which can be discouraging for those seeking help
“The person I talked to was rude and when I tried to explain my legal issue she said ' I don't need to hear all that'”
