Lawyers map
Reviews
Top review highlights
Pros
1
Lawyers and paralegals provide excellent and helpful legal assistance to clients
“I couldn't have asked for more. I am very grateful for their help and all of their hard work.”
2
The organization is highly appreciated and praised for the services it provides to the community
“Worthy of Praise Always Since 1909 helping the poor navigate the legal system.”
3
Specific staff members, such as Heather and Morgan, are highlighted for their outstanding customer service and support
“Heather displayed a very kind, helpful, and an all over example of how resources like Legall aid should have when handing callers." and "Morgan exceeded my expectations. Walked me through the entired experience did follow ups and put me in touch with other people I needed to help at the time.”
Cons
1
Long wait times and difficulty getting through to a live person on the phone
“Might as well jump on the Jfs bandwagon because these hold/wait times are ridiculous. I didn't speak to anyone and I was not offered a call back option.”
2
Lack of resources and staff available to help all eligible clients, resulting in many being turned away or not receiving the assistance they need
“They only help the poor of the poorest its sad. They should be able to help anyone who cannot afford a lawyer Especially if they're rights Are being violated.”
3
Rude and unhelpful attitudes from some staff members, which negatively impacts the overall client experience
“The person I talked to was rude and when I tried to explain my legal issue she said " I don't need to hear all that"”
