Lawyers map
Reviews
Top review highlights
Pros
1
Helpful and compassionate staff who provide quality legal assistance
“My experience was phenomenal and I am so grateful for the help I received. An absolute lifeline for people who need legal representation and cannot afford it.”
2
Effective in assisting with a variety of legal matters, including evictions, civil rights, and more
“Legal Aid help me with my current problems.”
3
Able to expedite applications and guide clients through the process
“They were able to reach out to a couple of programs for me and expedited my application so I won't get evicted.”
Cons
1
Difficulty reaching the organization by phone due to high call volumes and long wait times
“Waiting on hold for 15 minutes. They gave me the option of having someone call back, but it didn't do anything when I pressed "1". Eventually the robot just hung up on me.”
2
Limited resources and staffing capacity resulting in an inability to assist all those in need
“They only take on cases based on their Limited Financial Resources. If you don't have full details of your situation you have a poor chance of being selected for representation by them.”
3
Inconsistent service quality, with some staff being rude or dismissive
“The person I talked to was rude and when I tried to explain my legal issue she said " I don't need to hear all that"”
