Reviews

Top review highlights

Pros
1
The lawyers and paralegals at Legal Aid provide excellent and helpful service, going above and beyond for their clients
“I couldn't have asked for more. I am very grateful for their help and all of their hard work.”
2
Legal Aid is a valuable resource for those who cannot afford legal representation, providing free or low-cost services
“Worthy of Praise Always Since 1909 helping the poor navigate the legal system.”
Cons
1
Contacting Legal Aid can be extremely difficult, with long wait times, unanswered calls, and poor communication
“I've been trying to get a hold of these ppl for months. set an appointment to be called and of course no one called me. pathetic.”
2
Legal Aid often has limited resources and cannot assist with all types of legal matters, leaving some clients without the help they need
“To be told that I qualify for help, but they don't have anyone to help me... Shame on you for wasting all of our time.”
3
Some staff members have been reported to be rude, dismissive, and unhelpful when interacting with clients
“The person I talked to was rude and when I tried to explain my legal issue she said ' I don't need to hear all that'”
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