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Reviews
Top review highlights
Pros
1
Highly knowledgeable and professional legal team
“John Chapman and all of the Chapman Albin associates were instrumental in our successful FINRA Arbitration. They were excellent from the start. The preparation was unbelievable as they prepared my case for arbitration.”
2
Effective in achieving successful outcomes for clients
“They represented me against one of the largest financial companies in the world and won! Never thought I'd see my money again.”
3
Excellent communication and client support
“They were easy to work with, patience through the extended process, and supported us.”
4
Genuine concern for clients' situations
“They genuinely cared about each clients situation involving our case.”
5
Resourceful and tenacious in complex cases
“The other side was a Fortune 500 Company whose strategy was to exhaust the will and resources of a small firm. They misjudged the tenacity and resourcefulness of John, Jason and the rest of team.”
Cons
1
Lack of responsiveness and communication issues
“No response when responding to their emails or when I email them without prior contact. I tried calling their office 3 times... each time the phone rings and it sounds like someone picked up but then hung up. Very unprofessional and unbusiness like.”
2
Potential to take on cases and not provide adequate service
“This firm took our case on a contingency basis. When you call an answering service answers the call. I've left numerous messages to check the status of our case, it's been 3 months and no return call. I've terminated our contract and found a truly professional firm to handle our matter.”
