Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness
“Caroline Stearns is absolutely fantastic and amazing. The matter that she is handling for me it's a very delicate one and not once has she ever made me feel other wonderful.”
2
Compassionate and empathetic attorneys
“Carrie has made me feel so okay. That's huge!! She goes above and beyond.”
3
Efficient and timely handling of legal matters
“Would highly recommend! Quick and painless process, communicative, and highly professional. Would use again.”
4
Strong legal expertise and knowledge
“Barrister Williams is an excellent attorney. He has helped me resolve several estate issues in an extremely competent and timely fashion.”
5
Reasonable and transparent billing practices
“What I thought was going to be a hopeless cause turned out to be successful. What could have been a waste of time and money was neither. They are very accessible, professional, timely, honest, and reasonable in billing.”
Cons
1
Poor communication and lack of responsiveness
“No responses. Hard to get information for case that are getting paid for. They have terrible communication and don't give any updates.”
2
Unprofessional and unethical conduct
“Very unprofessional and vindictive lawyers. They will smile in your face but have no intention of helping you if you disagree with them.”
3
Failure to advocate for client's best interests
“I felt like Gregory was only concerned about the $$$ and definitely did not look out for my best interest.”
4
Delayed or unsatisfactory resolution of cases
“It's been a month since I left this review and called and emailed. Still no response, a phone call back or paperwork I was supposed to get over 2 months ago.”
5
Difficulty in reaching attorneys or staff
“I just called to speak to someone to represent me about my Lyft accident as a passenger. The woman asked a few questions and said they can't help me. What? I already have a claim with the Lyft insurance company. So that was strange.”
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