Lawyers map
Reviews
Top review highlights
Pros
1
Highly skilled and knowledgeable attorneys who fight for their clients' best interests
“Curtis Fifner stepped in, immediately took action and was more than an advocate- he was a calming presence in a very stressful time.”
2
Compassionate and personalized service, treating clients like family
“They made this an easy and painless experience. Gordon is a extremely nice and personable man as well as his staff.”
3
Excellent communication and responsiveness, keeping clients informed throughout the process
“They were in constant contact with us always. They made it so simple and that made us less stressed.”
4
Successful in obtaining favorable settlements and outcomes for clients
“He got two times that! In fact, it is my understanding he now has Ohio's largest settlement for a slip-and-fall in the last decade!”
5
Willing to go the extra mile for clients, even making home visits when needed
“The accident left me unable to travel to their office, so Mr. Fifner traveled to our home to meet with us.”
Cons
1
Inconsistent customer service, with some staff being rude and unprofessional
“Vanita is EXTREMELY rude and unprofessional. Shina is as well. Talking down to people, ignoring their phone calls, not following up on matters important to others.”
2
Billing and payment issues, with clients reporting problems with overcharges and missed payments
“Have been paying on an accident for over 5 years. Balance isn't right at all. Not only that they are making my mother and I pay on the same account.”
3
Lack of responsiveness and communication, with clients struggling to get updates on their cases
“I constantly had to keep asking for updates on my case. Months went by of no response from my attorney.”
