Reviews

Top review highlights

Pros
1
Excellent legal representation and expertise
“Gordon Evans was our lawyer and took care of our case and he went through every detail with us and he listened to us when we had any concerns. He made this an easy and painless experience.”
2
Compassionate and caring approach
“I had a head injury following a collision with a semi. I was not capable of handling a lawsuit. It was an enormous relief to have Donahey on my side and I am satisfied with the settlement.”
3
Strong communication and client involvement
“They kept me updated with everything and made sure I got every dollar I deserved!! They are definitely the best ever!”
4
Successful case outcomes and settlements
“They did a wonderful job handling my personal injury case. The results were above and beyond my expectations.”
5
Professionalism and responsiveness
“Everyone at the firm was kind and compassionate, knowledgeable and available.”
Cons
1
Unprofessional and rude staff interactions
“Vanita is EXTREMELY rude and unprofessional. Shina is as well. Talking down to people, ignoring their phone calls, not following up on matters important to others, not listening to voicemails and responding are all poor customer service habits.”
2
Lack of communication and updates
“I constantly had to keep asking for updates on my case. Months went by of no response from my attorney.”
3
Ongoing payment issues and disputes
“I have been paying on an accident for over 5 years. Balance isn't right at all. Not only that they are making my mother and I pay on the same account.”
4
Unwillingness to take on certain cases
“Called in for a consultation with an attorney about a medical malpractice/ negligence case the receptionist was very rude and unhelpful and basically told me I couldn't consult with an attorney at this office and to check into different attorney's around central Ohio.”
5
Breaches of client confidentiality
“Without my permission, this firm shared all my personal information with another law firm and this firm also falsely depicted/described my case to the other law firm with a lot of their misrepresentation of my case.”
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