Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who fight hard for their clients
“Curtis Fifner stepped in, immediately took action and was more than an advocate- he was a calming presence in a very stressful time.”
2
Responsive and communicative staff who keep clients informed
“They kept me up to date during the whole ordeal. We would highly recommend them to anyone needing their services.”
3
Compassionate and understanding approach, treating clients like family
“From the moment I first began working with them, they treated me in a respectful, honest, and professional manner.”
4
Successful in obtaining favorable settlements for clients
“He was able to get more than I even hoped, and I agreed to it right away.”
5
Convenient and accessible, with lawyers willing to meet clients at home
“Since the first call, she have nothing but amazing things to say. From the lawyers to the receptionists, they constantly kept her updated with the entire process!”
Cons
1
Inconsistent communication and responsiveness, with some staff members being rude or unhelpful
“The lady I spoke with on the phone was not caring of our situation, not the friendliest and after emailing information to them (I even called to make sure they received) no one even bothered to respond in any way.”
2
Ongoing issues with billing and payment tracking, leading to disputes
“They have some holder on my licence and i been requesting information to get it resolved for over 6 months by mail, phone and email and they have never even answered my inquiries.”
3
Concerns about potential unethical or discriminatory practices
“Despite providing substantial documentation to support our claims, our concerns have been consistently disregarded by State Farm Fire and Casualty, leading us to contemplate submitting complaints against the attorney representing State Farm Fire and Casualty to The Ohio Board of Professional Conduct and The Office of Disciplinary Counsel.”