Reviews

Top review highlights

Pros
1
Knowledgeable and experienced attorneys who fight for their clients' best interests
“Curtis Fifner stepped in, immediately took action and was more than an advocate- he was a calming presence in a very stressful time.”
2
Excellent communication and responsiveness to client questions and concerns
“He explained everything well, and I felt listened to. Throughout the entire process, I felt confident that he and his team cared about my case.”
3
Successful in obtaining favorable settlements for clients
“He was able to get more than I even hoped, and I agreed to it right away. He then called me the next week to tell me he was able to get a little (A LOT) more.”
4
Compassionate and understanding approach to working with clients
“They made what seemed like an overwhelming process much easier for me.”
5
Professionalism and attention to detail in handling cases
“Gordon was fantastic!! When you need a lawyer who will fight for you ALL THE WAY.... Call Donahey!!!”
Cons
1
Inconsistent or unreliable customer service, with some clients reporting rude or unresponsive staff
“Vanita is EXTREMELY rude and unprofessional. Shina is as well. Talking down to people, ignoring their phone calls, not following up on matters important to others, not listening to voicemails and responding are all poor customer service habits.”
2
Potential issues with billing and payment processing, including disputes over past payments
“They have some holder on my licence and i been requesting information to get it resolved for over 6 months by mail, phone and email and they have never even answered my inquiries.”
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