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Reviews
Top review highlights
Pros
1
Responsive and helpful staff who provide excellent customer service
“Annie was amazing! From the start she was quick to respond to any questions I had, and was patient with me throughout the entire process! I would highly recommend Annie!”
2
Lawyers and paralegals who fight hard to get clients the best possible settlement
“Jessica and the firm truly helped me in during a tough time. With my accident and with COVID-19, they made sure that I was in positive spirits during the process. Very respectful to me and my family. Best Law firm in Columbus, Ohio.”
3
Efficient and timely handling of cases
“Sarah P did a great job helping me. I had no idea what to do, luckily she did.”
4
Bilingual support available
“Muy buen servicio y muy amables todos en especial Diana”
5
Personalized attention and care for each client
“Annie was wonderful to work with in helping with my father's case. She answered all of our questions and responded promptly. I really appreciate her patience and kindness when we were feeling frustrated.”
Cons
1
Lack of communication and updates from the firm
“There has been barely any communication. It's been way past the deadline that I was told. This process should not take this long.”
2
Slow and drawn-out case resolution process
“Almost 2 years after the incident, I'm still trying to figure out how to settle the case even though it is supposedly closed. They never sent the doctors office the checks intended to pay for services! I could've done all of this myself and kept the fee!”
3
Disorganization and mishandling of client information
“They never sent the doctors office the checks intended to pay for services! I could've done all of this myself and kept the fee!”
4
Rude and unprofessional staff behavior
“Joshua might want to hear someone out and let them finish a sentence.”
5
Unwillingness to take on smaller cases
“I called to talk about consolidating my debt loans. They made an appointment with me and then continued to text me about making an appointment even though I already had one. Then they were supposed to call me and missed my appointment time twice and I had to email them about it.”
