Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyer and the entire team
“Brandy and her staff were efficient, answered phone calls and emails promptly. All the things you want to hear about a lawyer. Her assistant, Vincent, was also excellent.”
2
Thorough understanding of the client's situation and providing guidance accordingly
“From the beginning, she asked thoughtful questions and so understood where I was coming from. She answered any concerns I had and guided me through the entire process to great success.”
3
Compassionate and supportive approach, making clients feel comfortable
“She was patient and compassionate. And often times seemed like a friend not just my attorney.”
4
Flexible payment options to accommodate client's financial needs
“The firm allowed me to make payments which helped tremendously.”
5
Strong legal expertise and ability to achieve successful outcomes
“Brandy made us feel comfortable through the entire ordeal. She worked her magic and we came out unscathed and our family is forever grateful!”
Cons
1
Inconsistent quality of service, with some lawyers being less committed or effective
“I would not recommend Wood & Long. Especially if you are given Brandy Wyatt. She is a quitter. She doesn't fight for you, she just puts her tail between her legs and listens to whatever the opposing attorney says.”
2
Difficulty in reaching the lawyer or firm, with phone calls and emails going unanswered
“My mortgage company used this group to close on my refi. Worst legal group ever, I've called at least 15 times over the last 2 days not a single answer. Left multiple voicemails and not a single return call. USPS lost a creditor check to pay off account and I can't get in touch with anyone to stop payment and re-issue. A joke of a legal group.”