Reviews
Top review highlights
Pros
1
Excellent communication and updates from attorneys and staff
“They kept me updated with everything and made sure I got every dollar I deserved!!”
2
Successful at getting favorable settlements for clients
“They were able to get more than I even hoped, and I agreed to it right away.”
3
Caring and compassionate approach
“The staff at Donahey Law Firm has exceptional communication with their clients. We knew we were in great hands with the Donahey Law Firm.”
4
Knowledgeable and professional attorneys
“The lawyers were very understanding and cared about what I had to say.”
5
Efficient and thorough case handling
“They did a wonderful job handling my personal injury case.”
Cons
1
Inconsistent billing and payment tracking issues
“They have some holder on my licence and i been requesting information to get it resolved for over 6 months by mail, phone and email and they have never even answered my inquiries.”
2
Unprofessional and rude staff interactions
“Vanita is EXTREMELY rude and unprofessional. Shina is as well. Talking down to people, ignoring their phone calls, not following up on matters important to others, not listening to voicemails and responding are all poor customer service habits.”
3
Lack of responsiveness and communication
“They have yet to return my phone calls & will literally ignore my calls!”
4
Potential discrimination concerns
“Our status as an African American-owned business raises concerns of potential discrimination in State Farm's handling of our claim, with actions suggesting bias in their decision-making processes.”
5
Dissatisfaction with attorney performance
“Fifner was a joke! He put things like my P.T.S.D. so far back the back burner that it became an issue with having it allowed on my claim and ultimately was never allowed after I fired him.”