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Reviews
Top review highlights
Pros
1
Excellent and caring service, with the firm being described as the "best" and most caring by long-term clients
“Been my law firm for 6 years now and they are the best and care the most”
2
Highly professional and communicative, providing a "quick and painless process" according to satisfied clients
“Would highly recommend! Quick and painless process, communicative, and highly professional. Would use again.”
3
Dedicated and hardworking attorneys who go above and beyond for their clients
“Carrie has made me feel so okay. That's huge!! She goes above and beyond.”
4
Compassionate and supportive staff who provide emotional support and resources to clients during difficult times
“Carrie has really gone above and beyond to help me with my case so far.”
5
Knowledgeable and experienced attorneys who are able to effectively handle a variety of legal matters
“Barrister Williams is an excellent attorney. He has helped me resolve several estate issues in an extremely competent and timely fashion.”
Cons
1
Poor communication and responsiveness, with clients often having to follow up multiple times to get updates or information
“No responses. Hard to get information for case that are getting paid for. They have terrible communication and don't give any updates.”
2
Unprofessional and unethical conduct, with allegations of vindictiveness and intentionally sabotaging other representation
“Very unprofessional and vindictive lawyers. They will smile in your face but have no intention of helping you if you disagree with them.”
3
Lack of client-centered approach, with the firm being perceived as more focused on profits than on serving the client's best interests
“I felt like Gregory was only concerned about the $$$ and definitely did not look out for my best interest.”
4
Inconsistent quality of service, with some clients reporting excellent experiences while others had very poor experiences
“Terrible experience. Retained Gregory in December and had good communication until retainer paid in full. Since then passed off case to new attorney. No response despite many, many, many texts, emails and failed calls.”
5
Difficulty in reaching and communicating with the firm, with clients often feeling ignored or abandoned
“It is such a pleasure anytime I get to talk with Caroline. She has really gone above and beyond to help me with my case so far.”
