Reviews
Top review highlights
Pros
1
Excellent and compassionate service from the legal staff, especially Carrie/Caroline
“Carrie has made me feel so okay. That's huge!! She goes above and beyond.”
2
Responsive and communicative attorneys who keep clients well-informed
“They made the process easy to understand and handled everything with great care.”
3
Attorneys who demonstrate a genuine concern for their clients and their best interests
“They have really gone above and beyond to help me with my case so far.”
4
Positive outcomes and successful resolution of legal matters
“What could have been a waste of time and money was neither. They are very accessible, professional, timely, honest, and reasonable in billing.”
5
Reasonable and transparent billing practices
“They made the process easy to understand and handled everything with great care.”
Cons
1
Lack of communication and responsiveness from the law firm
“No responses. Hard to get information for case that are getting paid for. They have terrible communication and don't give any updates.”
2
Perceived focus on financial gain rather than client advocacy
“I felt like Gregory was only concerned about the $$$ and definitely did not look out for my best interest.”
3
Difficulty in reaching and speaking with attorneys
“It's been a month since I left this review and called and emailed. Still no response, a phone call back or paperwork I was supposed to get over 2 months ago.”
4
Concerns about the firm's professionalism and ethics
“Very unprofessional and vindictive lawyers. They will smile in your face but have no intention of helping you if you disagree with them.”
5
Perceived discrimination and bias in service
“I just called to speak to someone to represent me about my Lyft accident as a passenger. The woman asked a few questions and said they can't help me. What? I already have a claim with the Lyft insurance company. So that was strange. It was probably because I am BLACK.”