Reviews
Top review highlights
Pros
1
The law firm has a network of caregivers that help clients recover and get back to work quickly
“They have a network of caregivers that got me back on my feet and back to work much faster than expected.”
2
The attorneys and staff are responsive, helpful, and make the process as smooth as possible for clients
“Brittany Tolle was a pleasure to work with and helped me so much with my personal injury claims!”
3
The firm provides good communication and updates throughout the case
“Chris and Terry have made this experience as easy I believe it could have been for me. VERY responsive. Quick text back and even answer the phone and actually speak with me. I was kept very informed through the whole thing and I would highly recommend”
Cons
1
The firm can have poor communication and responsiveness, with clients struggling to get updates or reach their attorneys
“I haven't even spoke with a lawyer since my accident every time I reach out all I get is the voicemail go with somebody else”
2
The firm may struggle to settle cases in a timely manner, leading to lengthy delays and frustration for clients
“It has been 5 months since I was hit head on and brutally driven off the road, nearly totalling my car. They have not accomplished anything at all, saying that because I wasn't "seeing a doctor", they aren't able to determine liability or work on my settlement.”
3
Some clients have reported unprofessional and rude behavior from the firm's staff, particularly in the debt collection department
“Extremely rude and unprofessional including "Michael" (WOULDN'T SPELL HIS LAST NAME BUT THOUGHT IT WAS APPROPRIATE TO HANG UP THE PHONE INSTEAD) AND "BOB WHITE" ... IF (AND ONLY IF) THIS LAW OFFICE IS A TRUE ESTABLISHMENT, THEN PLEASE CONSIDER CHOOSING BETTER EMPLOYEES OR TRAIN THEM APPROPRIATELY AS YOU MAY GET BETTER END RESULTS.”