Reviews

Top review highlights

Pros
1
Excellent customer service and communication
“Very friendly and helpful. All questions were answered no matter how small the seemed.”
2
Effective legal representation and positive case outcomes
“KNR did a fantastic job handling our case. They were caring, professional, prompt, and kept us informed at every step of the way.”
3
Responsive and attentive staff
“My attorney was very quick to respond to my calls and emails, and made me feel like a priority.”
4
Compassionate and understanding approach
“They really do care about their clients and go above and beyond to ensure their well-being.”
5
Efficient and timely case resolution
“They were very helpful and my case was settled extremely fast, which was a relief.”
Cons
1
Slow communication and lack of updates
“It has been a very long waiting process for a little bit of money. My friend who was in the same accident, went to a different law firm and received their money in April. It's August and I'm still waiting for mine.”
2
Dissatisfaction with settlement amounts
“KNR was terrible at communicating, gave out false information, and didn't listen to us from the beginning. They are taking over half of our money even though the process was very long and stressful.”
3
Unprofessional and rude staff
“The manager couldn't text me back or call but stalked my social media. I am now without insurance for my surgery and out over $900 in surveys.”
4
Failure to disclose important information
“KNR was retained for a wrongful death suit and they handled probate court. On several occasions I received letters to remove me as fidicuary of the estate because they were not filing things timely.”
5
Reluctance to address client concerns
“He refuses to let me speak to supervisor or transfer to. States he's already spoke to him. This can all be confirmed by the recording.”
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