Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the attorneys and staff
“The staff were very kind and professional. Whenever I had a question or had to submit something the correspondence was fast.”
2
Successful in obtaining favorable settlements and outcomes for clients
“They fought through all the court process without having any trial. Would definitely use DGM&S again and recommend them to anyone who is in need of a personal injury attorney.”
3
Knowledgeable and experienced attorneys who go above and beyond for their clients
“Matthew Bruder surpassed my expectations when looking for an attorney to represent me and my case. His expert opinion and judgment saved me time, money and stress.”
4
Compassionate and understanding approach, treating clients with respect
“Everyone that I had contact with in this group, from the receptionist to the support staff to the lawyers, was friendly, kind, professional and efficient.”
5
Efficient and timely handling of cases, keeping clients informed throughout the process
“Whenever I had a question or had to submit something the correspondence was fast. They fought through all the court process without having any trial.”
Cons
1
Inconsistent communication and lack of updates from attorneys on case status
“It has taken over a year and have to keep constantly calling and checking on more info needed.”
2
Slow or delayed resolution of cases, leading to frustration for clients
“It's been several months since they took my accident case. I'm stressed and If I want updates I have to call my paralegal...since they never call to update me.”
3
Concerns about transparency and fairness of fees charged
“They never even asked about personal items lost in the accident (a thousand dollar iphone) or the trauma I endured afterwards (I have diagnosed PTSD). I guess I should have re-read my contract, so that's on me, but their bait and switch game says a lot about this firm.”
4
Lack of personalized attention and feeling like "just another client"
“They don't care about you, they lie ALOT. PASS YOU AROUND LIKE USED PLASTIC BOTTLES FLOATING IN THE OCEANS.”
5
Perceived unwillingness to take on complex or challenging cases
“They couldn't help me with my issue because my particular case wasn't there jonra but very informative very nice 20 me in the right direction so I recommend them even though they couldn't help me”