Reviews
Top review highlights
Pros
1
Responsive and helpful staff
“The staff was very friendly, professional and knowledgeable and I must say very very organized when it came to dealing with my case.”
2
Compassionate and understanding approach
“They made me feel welcomed and comfortable at a difficult time.”
3
Expertise in bankruptcy law and process
“Richard West has really helped me thru the process of credit counseling and how to get my life back on track.”
4
Affordable and flexible payment options
“They will let you pay in installments if you cant afford a lump sum.”
5
Comprehensive support for credit rebuilding
“They offer you courses which teach you step by step, how to rebuild your credit in a short period of time.”
Cons
1
Lack of empathy and combative communication from some staff
“I felt the credit counselor was very combative and not empathetic at all.”
2
Concerns about honesty and transparency
“Mr.West repeatedly lied to us throughout and after our chapter 13 bankruptcy.”