Reviews
Top review highlights
Pros
1
Highly responsive and helpful staff
“The staff was very friendly, professional and knowledgeable and I must say very very organized when it came to dealing with my case.”
2
Compassionate and understanding approach
“They made me feel accepted, comfortable and really at peace with my decision.”
3
Comprehensive bankruptcy and credit rebuilding services
“Not only does he help you through the bankruptcy, but he also helps you rebuild your credit afterwards.”
4
Affordable and flexible payment options
“They will let you pay in installments if you can't afford a lump sum.”
5
Extensive experience and expertise
“He has created a firm that is in tune with the client's needs and is responsive to those needs. Mr. West is professional and very knowledgeable of bankruptcy law.”
Cons
1
Some customers felt they were not treated with empathy or compassion
“I felt the credit counselor was very combative and not empathetic at all.”
2
Concerns about transparency and communication in some cases
“Mr West repeatedly lied to us throughout and after our chapter 13 bankruptcy.”