Reviews
Top review highlights
Pros
1
Personalized and compassionate service
“They made me feel like a human being and not just another client.”
2
Efficient and organized process
“The entire process was smooth and positive. I would definitely recommend Rick's office to anyone who needs financial reorganization.”
3
Knowledgeable and experienced staff
“Rick and his staff are extremely knowledgeable and helpful. They walked me through every step of the process.”
4
Commitment to client success
“They not only helped me through the bankruptcy, but also provided tools and guidance to rebuild my credit afterwards.”
5
Responsive and accessible communication
“They were always available to answer my questions and addressed my concerns in a timely manner.”
Cons
1
Difficulty reaching the office during business hours
“It was hard to get someone on the phone during normal business hours.”
2
Unpleasant experience with certain staff members
“The credit counselor I spoke with was very combative and not empathetic at all.”