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Reviews
Top review highlights
Pros
1
Knowledgeable and effective attorneys who fight hard to get clients the best possible outcome
“Attorney Brian Haren, in particular, showed his talent. With the help of Amy Smith, they achieved the best result for me.”
2
Personable and caring staff who provide excellent client communication and support throughout the process
“Everyone that I had contact with in this group, from the receptionist to the support staff to the lawyers, was friendly, kind, professional and efficient.”
3
Ability to get clients much higher settlements than expected
“My settlement was more than double the expected amount!”
4
Firm takes care of all aspects of the case, handling negotiations and paperwork so clients can focus on recovery
“They took care of my every concern, and their attention to detail precluded any worry I might have had.”
5
Overall high level of professionalism and satisfaction with the firm's services
“I couldn't be more pleased with the way we were treated at DGMS. I would highly recommend them for anyone's needs and would gladly go back if I ever had any problems.”
Cons
1
Lack of communication and updates from the firm, requiring clients to constantly follow up
“I had to call and email then I would get a phone call of what's going on.”
2
Slow pace of case resolution, with some cases taking years to settle
“27 months later I'm still waiting on my settlement.”
3
Instances of mishandling or mistakes in the handling of cases
“Brian Haren payed a medical bill at full face value, without my consent, after instructing me in writing the bill would be held.”
4
Concerns over hidden fees and the firm keeping a large percentage of the final settlement
“Now I'm in Debt, a totaled car, cancelled insurance and none of this was my fault.”
5
Some clients felt the firm was not aggressive enough in pursuing their case
“If your case isn't a slam dunk don't expect that "fight hard for you" promise to materialize.”
