Reviews
Top review highlights
Pros
1
Responsive and attentive to clients' needs
“Whenever I had a question, they were quick and thorough in their response.”
2
Successful in securing fair settlements
“They did a great job and I was very satisfied with my settlement.”
3
Caring and professional staff
“The staff was very caring and professional throughout the entire process.”
4
Efficient and timely case handling
“Everything was dealt with fast and easy for me.”
5
Strong community involvement and reputation
“I have come to know many KNR team members, including Rob Nestico in my capacity as CEO of the Akron-Canton Regional Foodbank. They support charities enthusiastically by donating turkeys during the holidays, sending staff members to support our events, and by supporting many other charitable causes in town.”
Cons
1
Lack of communication and updates from the legal team
“I've been trying to get ahold of someone for 3 months... I'm starting to think they don't have a bill pay department the money just goes in their pockets.”
2
Perception of prioritizing quick settlements over maximizing client compensation
“They encouraged me to change my rating to a 5 before completing my case inform me that it wasn't a good idea for me to put a low rating that the insurance company would see it blah blah blah yeah they suck and not in a good way.”
3
Instances of dissatisfaction with the final settlement amount
“I was severely underpaid.”
4
Concerns about conflicts of interest with referrals to certain medical providers
“They sent me to their crooked doctors and chiropractors so they can have a fake injury from a accident that literally didn't even scratch there then go after a young mother who didn't have insurance bc there greed and put a judgment against her for over ”
5
Instances of unresponsiveness and lack of transparency
“They asked me 25 minutes of questions to just blow me off. She said the attorney I needed to talk to was in to hold a moment. Then she came back and said he wasn't ready to talk to me yet. 48 hours later still no response.”