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Reviews
Top review highlights
Pros
1
Highly professional and attentive staff
“Everyone at the office is always very attentive and kind”
2
Compassionate and caring team
“A truly compassionate team. The attorneys and staff always did their best even when times were tough.”
3
Knowledgeable and passionate about their work
“Wonderful and caring staff. Highly intelligent and passionate about their work!”
4
Effective in handling cases and fighting for clients' rights
“Attorney Tom Schaffer is an attorney who not only cares about a case but cares about the person he represents. He fights with all his might to make sure that we receive everything we're supposed to by the law.”
5
Excellent communication and support throughout the process
“They are very careful to explain things so that u may understand what's going without making you feel less of a person for asking questions.”
Cons
1
Occasional delays in responding to client inquiries
“Towards the end when I was trying to find answers. The attorney was not calling or emailing back my questions to another worker at the office.”
2
Delays in filing paperwork
“the paperwork hadn't even been filed yet and it had been over 30 days. Then there was an excuse that there was wording that was wrong in the paperwork so they had to resubmit it, which took another 30 days.”
