Lawyers map
Reviews
Top review highlights
Pros
1
The firm provides excellent customer service and communication, with staff being helpful, responsive, and professional
“I was very please with the customer service and the fact that someone was always available to answer all my questions. I was very please with the service.”
2
The firm is effective in obtaining good settlement results for clients
“They worked really hard on our case and got us a good settlement! Thank you Keating Firm!!! 🙏🏼💙”
3
The attorneys at the firm are knowledgeable and provide clear explanations to clients
“Communication is key and they know how to explain things to where I actually understood what what happening and why!!! Quick, Efficient and Effective!!”
Cons
1
The firm can be inconsistent in their communication and responsiveness, with some clients reporting difficulty getting in touch with their assigned representatives
“Not very reliable in contacting their clients and letting them know what's going on with their case”
2
There are instances of clients feeling frustrated by the firm's handling of their cases, including delays, lack of updates, and issues with getting their settlements finalized
“Overall the experience was frustrating at the end they were able to give me a good settlement amount but the switching from different paralegals and constantly getting the answering machine when calling is something that made the experience working with them hard”
