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Pamela burrows
12 Nov, 2024
Kathy meurell
10 Jun, 2024
Elisabeth huber
24 Apr, 2024
I was seeking a simple deed change. I had a consultation appointment with Christopher Alley. He said he would draw up paperwork and send it to me to review. He said he was confident and able to assist us.
Instead, he failed to deliver and ghosted us.
We sent him a couple follow up emails, he did not respond. He scheduled a phone meeting, and he stood us up (nor did he call and apologize). We called the office and were told he was on vacation and the female assistant asked me to give her 24 hours before moving on to another lawyer. She did not call me back to follow up.
I called back and spoke with a male assistant, who apologized and let me know Chris was on vacation and would contact me. Again, no contact.
I am shocked at the failure of basic communication skills. A "Hey, I'm not going to be able to help you" would have been professional.
My legal matter was pretty simple. I'm not confident in his ability to act professionally or solve simple legal problems.
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Benjamin rosh
16 Jan, 2024
Charlotte dandrea
12 Jan, 2024
I really appreciate their fast, knowledgeable, and personal customer service.
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Philip m
25 Oct, 2023
Jennifer and her crew are the best! I had a couple properties that I had them create a LLC and do the transfer. They were very professional and fast! I also had them assist with escrow on a purchase of a property and they were great. They are my to go for all my real estate & legal needs. Thank you!
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Jeff kirkbride
30 Aug, 2023
Excellent follow up and follow through! Explained everything in detail and simplified the entire process for better understanding of subject matter. Highly recommend their services and ability to relate to the client/customer. Thank you for your tremendous service 👏
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Sherry bailey
01 May, 2023
Jen is so professional but she also makes you feel like family. This makes for a good trusting relationship! So happy I was directed by a dear friend that said Jen will take good care of you. I couldn’t feel any better about being in good hands!!
Thank you Jen!
S. Bailey
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J groleau
14 Feb, 2023
I have worked with Route Law for quite a few years now. They have supported me with basic legal documents but also more complex cases as well.
I have referred numerous clients there and they all have had an A+ customer experience. Jen, and her team take care of people and you can trust you are in good hands.
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Dellos morrison
16 Sep, 2022
Would recommend for estate planning. Provided great service and excellent recommendations
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George burton
19 Feb, 2022
Briana was awesome to talk to and was very helpful!
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Randy copeland
23 Sep, 2021
Good place
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