Reviews

Top review highlights

Pros
1
Excellent and thorough legal services provided, with attorneys taking the time to explain everything clearly to clients
“They were very patient with us, meeting several times to explain different aspects of our will and trust. Excellent service.”
2
Knowledgeable, professional, and attentive attorneys who provide personalized attention to clients
“She is attentive and kind. He is knowledgeable and fair. We are pleased to have had the opportunity to work with them.”
3
Efficient and timely handling of legal matters, with attorneys providing great results for clients
“It was amazing to watch him represent me, the way he swiftly shut down the frivolous case against me was just incredible.”
4
Attorneys are described as "sharks" who are tough, aggressive, and get great results for their clients
“He is know as a shark and for good reason, HE GETS RESULTS!”
5
Attorneys demonstrate strong ethical principles, including providing pro bono services to help families in need
“Don Roberts and his team came recommended in one my darkest hours, from a few Social Service groups in Central Ohio, as he is known to volunteer his services helping families with disabilities.”
Cons
1
Lack of communication and responsiveness from the law firm, with clients struggling to get updates or refunds
“He wont answer any of my calls, or texts. So we filed a grievance against him for lying and not doing his job that I paid a lot of money for him to do!”
2
Instances of overbooked attorneys and staff making mistakes, leading to poor customer service
“Staff makes too many errors and do not treat client's right. Don (who does a good job) is overbooked.”
3
Concerns about the attorney's conduct, with some clients describing the lawyer as rude, disrespectful, and lacking knowledge of the law
“Don Roberts is a rude and disrespectful man. I would rather a rat represent me in court.”
Scroll to top