Reviews

Top review highlights

Pros

Knowledgeable and passionate attorneys who make the legal process simple and easy to understand

“Brian and the team at Willis Spangler Starling are amazing. They were very knowledgeable and passionate. Made the whole process very simple and easy to understand and got me exactly what I was asking for.”

Responsive and supportive staff who effectively represent clients in court proceedings

“The staff at Willis Spangler Starling were very helpful and supportive! They always answered my calls and represented me well at the court proceedings!”

Expertise and guidance that provide peace of mind and allow clients to focus on recovery

“From the beginning, the entire team at Willis Spangler Starling demonstrated professionalism, expertise, and compassion, which gave me great confidence during a stressful time.”

Strong client advocacy and getting favorable outcomes

“Jason Starling fought for my case and got me more than the outcome I was looking for.”

Personalized attention and care for each client

“They made me feel like I was their only client. I felt as if we became friends.”

Cons

Lack of communication and responsiveness from the firm

“I was promised immediate attention and then I got nothing. Kelly never gave follow up, I literally had to track her down.”

Mismanagement of cases and failure to meet promised timelines

“I was told the case would tak”

Abrupt termination of representation without adequate explanation

“They decided to not pursue my case because 'it wasn't worth it & too much work' those were their exact words.”

Rude and unprofessional behavior from staff

“Abby cussed at me.”

Lack of transparency and keeping clients informed about case progress

“As time went on, we would go weeks and months without a response.”