Reviews

They dont want to talk to you. Thats why they have someone who will have absolutely "NOTHING" to do with your case answering the phone, and asking all the questions.

This lawfirm a disgrace to the profession and the humanity. They are morally bankrupt. Enough said.

Based on my experience as a customer, I would not recommend this law firm to anyone. I contacted Dann Law a year ago to represent me in a case where Airbnb had lowballed me on some damages caused by a guest. I am an Airbnb superhost, this was the worst guest we’ve ever had, they left human waste in the house, damaged stuff, we documented everything we had proof, etc. etc. and Airbnb just wouldn’t cover the true cost. I contacted Dann Law, and they were going to represent me in arbitration against Airbnb. Here is why I can’t recommend them Bad communication From the very beginning, it was clear that they had deplorable communication. Messages would go unanswered, zero follow up, it was so bad at one point that Marc Dann, the head lawyer personally called and apologized and claimed that they would do better. They did not do better and I should’ve found different representation right there, but that is my mistake. As someone not familiar with the arbitration system, what I was hoping for was someone that would explain in a timely manner what would happen and what I can expect. Instead, what I found is that I had to beg for answers and updates all the time, and it very much seemed like my case was an extremely low priority for them. Lack of interest in the case On two separate occasions, they waited til literally the day before a deadline to reach out and ask me a barrage of questions. It’s hard to trust your lawyer when they are asking you for stuff you’ve already given them 24 hours before it’s due. As per arbitration norms, they shared with me the documents from airbnb, but they never once shared their own arguments against airbnb, communicated how they planned to argue the case, explained what anything meant, again, it’s clear my case wasn’t a priority and yet somehow they seemed confident. This approached caused a lot of anxiety for me and it turned out I was right to be worried. Potential bad faith I don’t know if this is true, but I’m forced to wonder if they took my case because it was a guaranteed payout. I already had a proposed settlement from airbnb for several thousands of dollars, meaning that even if they lost they’d still recoup 1/3 of said statement. (And lose they did. Literally every argument every bullet point. They got trounced. I did not include them losing in this list because that’s not something they can control. It’s everything else they did that sucks) Lack of professionalism After sending me the documents showing that I had lost, they made zero effort to explain why or how. I texted Marc Dann, I explained that losing is one thing but I felt like my case wasn’t handled well. He said he would look into it and get back to me. That was 1.5 months ago. These people are either incompetent or they are working at a volume that they can’t properly service in which case they should hire more people or turn down clients. Run away

Dann Law, and specifically Mr. Kurt Jones, provided me with the legal counsel I had been seeking for some time. Mr. Jones treated my case as if it were as important to him as it was to me. The detailed and strategic execution supporting my case was greatly appreciated. I highly recommend Mr. Jones and Dann Law to stand by you in your time of need.

Long story short, these fine folks helped me win a case against a major credit card company. I had sleepless nights in battling the credit card company for a disputed charge, and Dann Law Firm got a settlement that was quite satisfactory to me and truly gave me a mental win as well as a financial win. The staff is also amazing; Maureen is a true an asset for Dann Law and really has made working with the firm a pleasure. Nobody ever wants to have to engage attorneys, but there are times that you have to. I cannot image my case would have been better handled by any attorneys or firm on the planet. I have read some other comments, and I feel some are unfair and due to a lack of understanding of how slow "justice" moves; my case did take almost a year to resolve, but I went in expecting that and most of the delay was awaiting the credit card company to respond. And note that you cannot expect every case to be worth pursuing, but I feel that this firm will take your case seriously and proceed with your best interests at heart. 5 strong stars!

DANN LAW LEAD YOU ON AND THEN DROP YOUR CASE WITH OUT NOTICE TREATS PEOPLE OF COLOR RUDE AND INSULTING AT TIMES FROM STAFF Neglect. Lack of communication. Misrepresentation/Dishonesty AND abandoning a client WEATHER YOU FEEL THIS HAPPENED I HEARD THE RUDE COMMENT MADE TO MY HUSBAND AND TO NOT GIVE DIRECTION ON WHAT TO DO NEXT TO EMAIL WHEN MANY OF TIMES WE WOULD NOT NOW THERE WAS A EMAIL SENT AND YOUR OFFICE WOULD CALL US TO ADVISED OF THE EMAIL IM REQUEST THE COMPLETE FILE BE RETURNED TO US TO BEABLE TO SEE LEGAL HELP AND WE ARE FILING A COMPLIANT WITH THE BAR

I am very grateful for the good service and help the Dann Law Firm provide, the transparency is their motto and most of all how well they explain everything, Without exaggerating at all if someone ison need of legal representation, honesty Dann Law Firm is your best option, specially Mr. Marc Dann the best of the best, thank you for taking the time to explain things to me as they are no drama, God bless you Sir.

I truest wish I could give dann law a full 5 stars but they get 4 of 5 from me. They were able to get PayPal moving on a settlement but it resulted in PayPal closing my account which in my opinion is not full justice. I was a fraud victim. At least they got me a bigger settlement than was owed to me from PayPal. I feel that they could have done much more though.

At first Dan Law aggressively took my case. I gave them all the paper work they requested. It took them about 10 months with no action and vague updates just to tell me that they can not take my case. When they finally told me like it was my fault. Blame me for not sending documentation which I can see I clearly did. I would not recommend this company.

I found Dann law as saviors, hoping for the best outcome.

no help at all, seems as though they did not go through the information correctly and made their own up. Although the girl called me Stacy so maybe they had my case mixed up with someone else