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Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness
“I can't say anything negative about DannLaw. Very professional Law Firm and effective communication.”
2
Highly knowledgeable and strategic in handling cases
“The detailed and strategic execution supporting my case was greatly appreciated. I highly recommend Mr. Jones and Dann Law to stand by you in your time of need.”
3
Passionate and committed to their clients' best interests
“They are the most passionate group of professionals for protecting consumers and their clients.”
4
Transparent and upfront about case details and expectations
“Honesty - The lawyers and staff were always honest with me regarding my case. Even during the times that it was something I did not want to hear, they gave me their expert and honest opinion.”
5
Successful in achieving favorable outcomes for clients
“Long story short, these fine folks helped me win a case against a major credit card company.”
Cons
1
Poor communication and lack of responsiveness
“Messages would go unanswered, zero follow up, it was so bad at one point that Marc Dann, the head lawyer personally called and apologized and claimed that they would do better. They did not do better and I should've found different representation right there.”
2
Lack of attention and prioritization of certain cases
“As per arbitration norms, they shared with me the documents from airbnb, but they never once shared their own arguments against airbnb, communicated how they planned to argue the case, explained what anything meant, again, it's clear my case wasn't a priority and yet somehow they seemed confident.”
3
Potential for taking on cases as a guaranteed payout
“I don't know if this is true, but I'm forced to wonder if they took my case because it was a guaranteed payout. I already had a proposed settlement from airbnb for several thousands of dollars, meaning that even if they lost they'd still recoup 1/3 of said statement.”
4
Abandoning clients after receiving their fees
“Once Dann Law was paid, they requested a standard payoff quote and I got an email saying I could contact the mortgage company myself and try to negotiate a lower payoff, but Dann Law was closing my case. They immediately filed documents withdrawing from my case.”
5
Unresponsive after losing a case
“After sending me the documents showing that I had lost, they made zero effort to explain why or how. I texted Marc Dann, I explained that losing is one thing but I felt like my case wasn't handled well. He said he would look into it and get back to me. That was 1.5 months ago.”
