Reviews
Top review highlights
Pros
1
Exceptional customer service and communication
“Nathalie was very professional and helpful throughout the process, answered all my questions and made this very easy for me to get through!”
2
Knowledgeable and helpful staff
“Jean is the one that assisted and I really appreciate everything he has done for me.”
3
Efficient and timely process
“Great experience, fast, thorough, and very pleasant.”
4
Compassionate and understanding approach
“everyone has been so kind, helpful and understanding. they take the time to answer your questions, without judgement, and treat you like you're their most important client every time.”
5
Affordable and flexible payment options
“Great price and payment plans. One of the only places I've known to file first with $0 down and do payment plans that fit your budget.”
Cons
1
Difficulty reaching representatives and lack of communication
“No one ever calls me or update me about my case . I've been tryna make a payment for weeks now and can't because their system rejected my card end only can update it with a rep . Every time I speak with someone it seems like they don't know anything or communicate with one another.”
2
Disorganization and missed deadlines
“Totally disorganized, emailed me wrong court hearing date causing my petition to be dismissed. Then Fairmax wanted another fee to refile. Stay Away!”