Reviews

Top review highlights

Pros
1
Exceptional customer service and communication from the legal team
“They were always in contact with me and if I reached out to them, they responded withi”
2
Experienced and knowledgeable attorneys who fight hard for their clients
“Martin Kraft gets things DONE! :) He made my appeals process go super smoothly and kept me updated along the way! He answered all of my questions in a timely manner, and spent extra time when necessary explaining things I didn't understand!”
3
Compassionate and personalized approach, treating clients like family
“They took the best care of me! I trust John, Bill and Elk and Elk with my life!”
4
Efficient and timely resolution of cases
“Gary Cowan is the man to go to! He gets straight to the point, if he thinks an offer is way less than he expects, he will fight for what he feels is right for you. Overall, he was AMAZING!! 11/10 recommend him to anyone!”
5
Strong communication and responsiveness throughout the legal process
“They were wonderful to work with! Very helpful and knowledgeable.”
Cons
1
Potential for lack of responsiveness or dismissive treatment from some staff members
“Do not recommend..will convince you they will be able to work your case.:recommend that you attend physical therapy in order to build a case..once they dismiss your case, you're responsible for all of the medical expenses that you didn't really need.. they also have bad attitudes as well.”
2
Inconsistent experiences, with some clients reporting excellent service and others poor service
“Absolutely Rude... felt like I was bothering the "lady" I talked to about my issue. Took her less then 30 seconds to dismiss me and I had to ask for an explanation as to why my case wasn't something they would pursue. Felt like because they might have to do some work it wasn't worth it to them. Don't waste your time cause unless its a slam dunk it seems as if your not worth their time.”
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