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Reviews
Top review highlights
Pros
1
Attorney Andrew Parker is described as "intelligent, amazing, and compassionate," going "the extra mile" for his clients
“I cannot say enough on what an intelligent, amazing and compassionate Attorney Andrew Parker is. He's not your typical attorney. He truly cares about his clients and goes the extra mile.”
2
The firm's team is praised for being "professional," "responsive," and "willing to answer any questions" while "explaining everything in a way to calm [the client's] nerves."
“Amazing team, always willing to answer any questions I had and explained everything in a way to calm my nerves. Genuinely kind.”
3
Attorney Tom Erb is described as "phenomenal," "well-respected," and someone who "strives to get things done."
“Tom is a phenomenal lawyer and strives to get things done...he is well respected in Medina County and I highly recommend using him in your Domestic or criminal cases!!”
Cons
1
The firm's staff, particularly the receptionists, are reported to be "rude," "unprofessional," and "nasty" in their interactions with clients
“The girl that answers the phone is rude and pushy. I just wanted to talk to an attorney.”
2
There are concerns about the firm's responsiveness, with reports of the attorney not returning emails or calls and not showing up to court
“this office is the worst Ms Whitney whitmore doesn't return emails or calls at all & her staff talks reckless" to you over the phone, &she steady ask courts for continuance. & Don't show up she send someone else in to court to represent you on zoom that don't know about your case at all.”
