Reviews

Top review highlights

Pros
1
Highly knowledgeable and professional
“Susan is absolutely the best around in this field .. Honest, extremely reasonable, and professional...”
2
Excellent communication and responsiveness
“Very Professional, detailed oriented, answers the phone, and just fantastic to work with!”
3
Empathetic and client-focused
“Susan was very helpful in guiding us through the process of writing our will. She thoroughly explained the difference between a will and trust which allowed us to make an informed decision.”
4
Efficient and timely service
“Susan was did a very efficient job with all of my needs. She was easy to work with and always kept me up to date on the progress.”
5
Highly recommended by clients and other professionals
“As a personal injury attorney I find Susan Richlak's services invaluable. I routinely turn to her for minor settlement and probate issues when they arise in the course of my PI practice. She is extremely knowledgeable and helpful and I would highly recommend her to any attorney or client seeking counsel in the areas of probate or estate planning.”
Cons
1
Occasional delays or missed details
“Mediocre at best. Not very timely and misses details. Wish I would have found an expert in estate planning…she is definitely not an expert.”
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