Reviews
Top review highlights
Pros
1
Helpful and caring staff
“Very caring staff. I was totally on the brink of real sorrow. The staff asked questions about my case and let me explain what was going on.”
2
Knowledgeable and efficient service
“So impressed! The lady that waited on us was pleasant, smiling, and efficient! Knowledgeable and caring!”
3
Went above and beyond to assist clients
“Valerie is awesome! She goes above and beyond the typical for an attorney, highly recommend.”
Cons
1
Rude and unhelpful customer service
“The lady on customer service was very rude, very unhelpful, she didnt even give her name to. i was Referred here by the VSO in Newark....but i wouldn't recommend anyone from this office if your a veteran. The lady talked like she didnt care what my situation was, and cut me off multiple time while explaining my situation.”
2
Lack of responsiveness and follow-up
“Never return calls." and "Ewaitung to hear back.”
3
Inconsistent quality of legal representation
“While yes they have been useful and I'm deeply grateful for the help they have offered, however the attorneys they allow to assist you could be better equipped to handle all situations and articulate these situations to clients.”