Reviews

Jann was so kind and thorough. She's obviously done this a few times for people. No judgement and she really humanized the whole process. She left me feeling prepared for the 341 hearing, knowing the types of questions I'd be asked so I felt confident going into it. She patiently answered all my questions, and to me it seemed I had a lot of questions all the time. But she never made me feel as if my questions weren't welcome, even after discharge when I encountered a debtor I forgot all about from over a decade ago. She is the nicest most personable attorney there is. I highly recommend Jann Washington if you need a good bankruptcy attorney.

Going through a bankruptcy is a such a stressful situation. Finding a lawyer that treated me like a person not like a "case" was so reassuring. She accompanied me to my court hearing and explained every step thoroughly. During the three year period she allowed me to text her with any questions I had. Yes, I said text. My questions were usually answered by the end of the day. She was never to busy for me. She is a smart lawyer with a personal touch. I would highly reccomend her!

I was referred to Jan Washington for a bankruptcy. Jan confirmed what I could have removed. After receiving a letter from the creditor I filed the bankruptcy on. I asked Jan about it, that's when she told me that the creditor could not be removed. The basis of the bankruptcy was to remove this creditor and she lied to me. Wasted time and money.

I was referred to Jann by my sister, who previously had landlord issues. She said hiring Jann was the best money she'd ever spent so when I ran into an issues with my landlord withholding excessive money from my security depot, upon moving out, I gave Jann a call. She was beyond helpful during that first call and gave me scenarios and options of how to proceed that would be most beneficial to me. I ended up hiring Jann regarding the excessive fees he charged and I ended up getting more money back from the landlord! Best money I spent as well! I had sent her numerous emails and pictures of the property as well as conversations with the landlord and throughout that process, she was a pleasure to work with during what can be considered a stressful time. I highly recommend Jann!!

I moved from an apartment complex on August 30, 2014. I left my apartment spotless in order to receive my full security deposit. It never came. I sent a form letter from the Cleveland Tenants Association by Certified Mail with no response. I contacted Ms. Washington and gave her the 20 pictures that I took of my totally clean and undamaged apartment. I received my Security Deposit check including my retainer fee and an inconvenience fee 5 weeks later. I am very happy that I hired her.