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Reviews
Top review highlights
Pros
1
Compassionate and caring attorneys who listen to clients' needs and provide personalized attention
“Carmen Verhosek and Pamela Urwin are a compassionate, knowledgeable, and dependable team. We are extremely grateful and appreciate how promptly and diligently our case was handled.”
2
Knowledgeable and thorough in explaining legal concepts in easy-to-understand terms
“Carmen Verhosek was excellent - she listened to my questions and converted legalese into answers I could readily understand.”
3
Efficient and timely in completing tasks and delivering services
“The firm had all of my work ready for my signature less than two weeks after I first sat down with them.”
4
Transparent and upfront about pricing, with no hidden fees
“Their pricing was fair and clearly expressed up front. There were no surprise! additional fees.”
5
Responsive and accessible, willing to take calls and address client concerns promptly
“Pam always returned calls promptly and was a pleasure to work with.”
Cons
1
Rude and unhelpful receptionist/secretary who made clients feel like a burden
“The secretary, Stacy Grapes who answered the phone when I called was rude and uncompassionate. From the first time I called it sounded as if I was bothering her and my request was a big inconvenience.”
2
Lack of communication and follow-up from the firm, causing delays and frustration
“It took me calling multiple times and sending emails for follow-up before anyone got back to me. Then when something was scheduled it was pushed very far out.”
