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Reviews
Top review highlights
Pros
As a result of the analysis of reviews about this lawyer, no significant pros were found.
Cons
1
Unprofessional and rude staff behavior, with complaints about specific employees like Betty Cooper and Rachel
“Very unprofessional and that lady Rachel needs to be fired. Very rude.”
2
Difficulty in reaching and communicating with the company, with calls going to voicemail and lack of responsiveness
“What kind of law office lists a phone number that only gives off a busy signal every time?”
3
Questionable business practices, such as taking money from accounts without explanation, delaying refunds, and attempting to collect on debts that have already been paid
“Took money from our accounts the day before a holiday then was conveniently out of the office for almost a week.”
4
Lack of empathy and compassion when dealing with customers, especially those in difficult financial situations
“Very unprofessional! They stole money out of my savings account with no explanation other than they were collecting a debt!”
5
Overall negative and unpleasant experience when interacting with the company
“Absolutely the most inhumane people I've ever talked to!”
