Lawyers map
Reviews
Top review highlights
Pros
1
The lawyer has a kind and understanding approach when working with clients on debt-related issues
“Beverly was so kind and understanding to work with; it's never easy dealing w debt and collections however she humanized the experience and made it as easy as possible.”
2
The lawyer made efforts to work with clients even when they had a history of unemployment
“I will edit this and say that Karen has tried hard to work with me even though I've had a history of unemployment.”
Cons
1
The law firm is often difficult to reach, with phones frequently going unanswered or going straight to voicemail
“What kind of law office lists a phone number that only gives off a busy signal every time? This is not professional at all.”
2
The law firm's staff can be unprofessional, rude, and lacking in compassion when dealing with clients
“Karen in their collections department is an extremely unprofessional, judgmental, harsh person. Refuses to help in anyway. Quotes policies and practices with total lack of compassion.”
3
The law firm may engage in questionable and potentially unethical practices, such as taking money from clients' accounts without proper explanation or authorization
“Took money from our accounts the day before a holiday then was conveniently out of the office for almost a week. No heads up or nothing. And they took the money from my kids' accounts to boot.”
4
The law firm may not always provide accurate information or follow through on their promises, leading to confusion and frustration for clients
“we received a payoff letter, paid them, then received a new letter saying they needed more.”
5
Clients may feel that the law firm is more interested in maximizing their own profits than in genuinely helping clients resolve their issues
“This business will come after people who have little to no money and take it, to give to banks who have millions of dollars. Absolutely disgusting.”
