Lawyers map
Reviews
Top review highlights
Pros
1
Compassionate and caring staff who take legal concerns seriously and work hard to resolve them
“Compassionate staff takes your legal concerns seriously and works hard to resolve them.”
2
Excellent customer service and empathy from the staff
“Wonderful people. Excellent customer service and empathy”
Cons
1
Rude and unprofessional behavior from the staff, including hanging up on clients
“THE WOMAN THAT AMSWER THE PHONE ARE COMPLETELY RUDE JUST KEPT TALKING OVER ME AND THE 1ST LADY HUNG THE PHONE UP ON ME”
2
Difficulty reaching the organization and getting a response, with many clients reporting that their calls are not returned
“Recently attempted to get in touch with anyone from this place three times. After finally receiving a call back, I was on speaker phone and the audio was atrocious and the person on the other end didn't even tell me who they were or who they were with, just said that they were "returning a phone call" and then hung up on me after 17 seconds because I was confused.”
3
Lack of adequate legal representation and preparation, resulting in poor performance in court
“The legal aid lawyer ( Sarah) performance was unsatisfactory. She did not carefully examine the documentation and information shared with her via email. In court, she displayed inadequate preparation and initially seemed to represent me, but later switched allegiances.”
