Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“Was great at keeping me informed what was going how the process works and what the next steps would be. Made me feel like they really cared, and not just a number. Would call check up on me see how I'm doing also.”
2
Highly effective and successful in winning cases
“Laura Wilson is an absolute "pro from Dover". No question that I would recommend her, or Schaffer and Associates to anyone.”
3
Knowledgeable and experienced attorneys
“Tom Schaffer & Associates are the BEST lawyers I have ever met. They are all very knowledgeable, professional and courteous.”
4
Personalized and empathetic approach
“Laura Wilson and her team were great through everything; patient, helpful, and empathetic. I felt heard, as well as keeping me well informed regarding where we were, and what steps we had to take, during the entire process.”
5
Responsive and accessible to clients
“Anytime I had a question they we're there there to answer me & put me at ease.”
Cons
1
Delayed updates and lack of communication in some cases
“Disappointed. No updates. No $ for year. Qualify for retroactive pay . How do I apply . Hired her I'm mentally beaten.. I need help”
2
Frustration with the overall legal process
“I became a client 3 years ago and won my case with the help of Laura Wilson. Highly recommend her. She never gave up on me. Always calling me or emailing me of the updates of my case. She was always positive towards me through it all. Thank you Laura Wilson for all your hard work and dedication with representing me through the whole process.”