Reviews

Top review highlights

Pros
1
Knowledgeable, friendly, and respectful staff
“Rauser & Associates is the firm I use and recommend for bankruptcy needs. Knowledgeable, friendly and you're treated with respect.”
2
Effective in achieving positive outcomes for clients
“Ross Smith represented me on two cases and one charge was reduced while the other was dismissed all together. I trust him whole heartedly and would never hire anyone else.”
3
Attentive and responsive to client needs
“Very attentive and gets right back to you whatever the circumstances”
4
Reasonable and fair pricing
“Ross very professional. He gets you a fair deal.”
5
Compassionate and understanding approach
“Helped my family in a difficult situation- treated us with respect and the attention you are looking for.”
Cons
1
Lack of communication and follow-up
“No one calls uou back!!”
2
Unprofessional and rude customer service
“Very rude and smug”
3
Failure to complete promised services
“They kept my return for almost a month. After keeping 25% of it for doing nothing.”
4
Lack of transparency and clarity
“Please do not hire this attorney. It does not waste your headache or a waste of your money.”
5
Unwillingness to take on certain cases
“They refused to take our case .However, a reason was not given.”
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