Reviews
Top review highlights
Pros
1
Helpful and friendly staff who understand the clients' situations
“They were very helpful and friendly and they understand the situation”
2
Efficient and responsive service, with clients being contacted quickly
“Called and within three days was contacted with an appointment with a lawyer”
3
Provision of pro bono legal representation for those in need
“Probono, they represented me. I can't speak for everyone else, but they were there when I needed them.”
Cons
1
Inconsistent communication and provision of inaccurate information
“They tell you something then the next day they tell you something different”
2
Difficulty in reaching the organization and getting timely responses
“I was given misinformation prior to a court hearing and their return call back time is 24 to 48 hours making actual communication difficult.”
3
Unwillingness to assist with certain legal matters, such as unemployment cases or divorces
“They refused to help me with an unemployment case. If I could give 0 stars I would”
4
“They're not helping with disillusions or divorces and that's the whole reason I needed them.”