Reviews
Top review highlights
Pros
1
Helpful and friendly staff who understand client situations
“They were very helpful and friendly and they understand the situation”
2
Quick response time and ability to get appointments quickly
“Called and within three days was contacted with an appointment with a lawyer”
3
Providing pro bono services to clients in need
“Probono, they represented me. I can't speak for everyone else, but they were there when I needed them.”
Cons
1
Inconsistent or unreliable communication and follow-up with clients
“They tell you something then the next day they tell you something different”
2
Difficulty reaching representatives or getting timely responses
“No one answers the phone" and "I was given misinformation prior to a court hearing and their return call back time is 24 to 48 hours making actual communication difficult.”
3
Refusing to take on certain types of cases or clients
“They refused to help me with an unemployment case." and "They can't take my case because there was a conflict of interest but couldn't tell me why.”