Reviews

Top review highlights

Pros
1
Excellent customer service and communication
“They were professional, understanding, and caring. I was kept informed throughout the entire process and my emails, calls and questions were promptly answered.”
2
Effective legal representation and case resolution
“NLLG jumped in quickly and handled my case effectively and efficiently. My representing attorney and their supporting team at NLLG were highly communicative with me and kept me informed through the entire process.”
3
Compassionate and supportive staff
“I am so grateful for everyone who assisted me on this journey of debt relief with kindness, detailed information, and NOT making feel like a loser. Everyone was respectful, honest, and professional.”
4
Timely and efficient service
“These folks are the absolute best and I recommend them a million times over and would absolutely use again. Hopefully, I won't have a situation to but highly recommend. Their timely delivery, service, communication and work ethic is over and beyond my expectations.”
5
Positive client outcomes
“NLLG was a great help to me when trying to resolve a creditor issue and broker a good settlement. Its team of legal experts were in contact consistently about my case and helped to minimize the steps needed to resolve it quickly.”
Cons
1
Poor communication and unresponsiveness
“Emails not returned, promises not kept. Very poor communication, handed off from one person to another without results. I haven't heard a word about the status of my claim in 5 months.”
2
Rude and unprofessional staff
“Unhelpful! Inconsiderate! Rude! Asks question doesnt want to hear answer! Thinks knows everything and knows nothing! I would never hire/pay for their representation unless you want to lose money!!!!”
3
Unreliable and ineffective legal services
“An absolute joke! Did not represent me in a negotiation after they were paid to do so and never let me know they weren't representing me until I got a final judgment for of $10,000. Do not recommend at all!”
4
Potential association with questionable practices
“NLLG, National Litigation Law Group has been most helpful to me during a rough time. Attorney Dennis has been available to answer all of my questions and is very thorough. I have appreciated the guidance I have received and the negotiations they've made on my behalf.”
5
Inconsistent quality of service
“They have gotten better recently, however, when I originally was referred back in 2021 the attorney on my file didn't communicate with my properly which caused my current garnishment... Now the customer service has improved and has gotten better.”
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