Reviews

Top review highlights

Pros
1
Responsive and dedicated to delivering results
“She was responsive and dedicated to delivering the results you expect.”
2
Helpful in preparing for cases and getting desired outcomes
“Luwana was able to help me prep for my case and got what I wanted on the temporary order by using facts rather than hearsay and did not judge me in anyway.”
3
Provides great customer service and makes clients feel respected
“Andrea her secretary the best very sweet and she be on it ..not to mention I've always felt respected no matter whom answered the phone very friendly.”
4
Described as a "miracle worker" and "tremendous blessing"
“Miss Luwana John is a super professional, caring, and all business attorney. If she says that she is going to work for you, you can count on getting the best out of her. She is what I would like to call a miracle worker, and a tremendous blessing.”
Cons
1
Difficult to get in touch with and unresponsive
“Hard to get a hold of, very expensive especially for someone who doesn't take the time to talk to you about your case, doesn't follow through the way she said she will.”
2
Issues with the law firm's staff and lack of professionalism
“I am just so disappointed. The lawyer didn't have to do much on the case. I really have nothing bad to say about luanna john. Its her secretary that I am having issues with. I was told by the court house I could pick up my final decree at the lawyers office. But I cant get past her secretary!!! Last week she was very rude to me when saying No the very first time I called without even hearing what I was asking for.”
3
Unprofessional office environment and unresponsive staff
“Absolutely unprofessional. Called for my consultation and the assistant told me ok stay by your phone she will call you in a min. Ok. I wait 15-20 mins nothing so I call back and she was rude. But told me she's finishing up a call and will call you just be patient. Ok fine. Here we are 4 DAYS! Later and still no call. I made time to have this appointment and got nothing!”
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