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Reviews
Top review highlights
Pros
1
Friendly, respectful, and understanding of client's situation
“They have been patient with me. Gave me time to take care of my problems. Also, they were friendly and respectful to me. Also they were understanding about my situation.”
2
Knowledgeable, thorough, and ensures all necessary paperwork is in order
“Very knowledgeable and helpful every step of the way”
3
Provides personalized and hands-off experience
“Mr. West and his team do phenomenal work. Nearly hands off experience, and he made it easy.”
4
Calms and reassures clients
“I'm thankful and grateful to Rebekah and Jeff. They were very professional, especially thank you Rebekah for calming and reassuring me as I was nervous due to no experience with these matters.”
5
Highly recommended by clients
“Thank you Mr West for taking time to meet with me and making it such an easy process! You come highly recommended and now I see why!”
Cons
1
Trustee asked questions during the hearing that the client was not prepared to answer
“The trustee in the hearing asked me several questions on my documents which I didn't have in front me at the time. I wasn't able to give him an accurate answer. Mr West and his assistant wasn't able to step in at the time because the trustee wouldn't allow them during the hearing.”
