Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable and helpful staff that provide professional and efficient service
“Tanner was especially helpful—he resolved all my issues and walked me through the process step by step, making a stressful situation so much easier to handle.”
2
Strong communication and responsiveness to client needs
“Tanner listened to everything that had gone on over a several month period and advised me on a course of action.”
3
Successful in resolving complex tax issues and achieving favorable outcomes for clients
“They resolved all my issues and walked me through the process step by step, making a stressful situation so much easier to handle.”
4
Reasonably priced services compared to other tax resolution firms
“The fees were very reasonable. Everyother tax attorney wanted me to sell my kidney.”
5
Caring and understanding approach, treating clients like family
“They made me feel like apart of their own family and now I don't feel like I am way in over my head.”
Cons
1
Lack of communication and responsiveness, making it difficult to get updates on case status
“Everything started fine...It took longer than expected to pull my documentation together...I was put off every single time. When I asked to speak to one of the tax professionals, I was denied.”
2
Delays in completing work and filing tax returns in a timely manner, resulting in increased penalties and interest
“They did get the IRS penalty minimized but the OK State penalties & interest could have been avoided if they had done their work in a more timely manner.”
3
Instances of unprofessional behavior, such as tardiness and lack of acknowledgement
“Tanner is 12 minutes late to his new client appointment and stolls in without acknowledging his tardiness only to state 'Hi. I'll be back in a few minutes. I'm finishing something.'”
4
Concerns about the firm's competence and ability to effectively handle client cases
“They charged me 8000 and never called IRS didn't fight for me but my 8000 trash place keep your money and negotiate with IRS yourself its free”
5
Allegations of dishonest or unethical practices, such as overcharging and failing to provide promised services
“They cost me over $9000 in penalties and interest by doing nothing...If they are truly concerned about this, they will refund the $3500 I paid them.”
