Lawyers map
Reviews
Top review highlights
Pros
1
Experienced and knowledgeable staff who are able to resolve tax issues effectively
“Tanner was especially helpful—he resolved all my issues and walked me through the process step by step, making a stressful situation so much easier to handle.”
2
Responsive and communicative with clients
“Both were very helpful and prompt in their work on my behalf as well as answering my questions and concerns.”
3
Able to achieve favorable outcomes and save clients money
“Travis Watkins team is working hard for a resolution and I can't wait to see the results. They are even handling my OTC balance as well! I can't be more excited to get this off my back.”
Cons
1
Lack of professionalism and poor communication with clients
“Don't set appointments if you don't plan to be on time yourself. If you do need an extension, be responsible enough to give an eta or reschedule please.”
2
Failure to deliver on promises and provide timely service
“It has taken me over a year to write this review. I've been too angry to express how I feel about the experience.”
3
Difficulty reaching staff and getting updates on cases
“The receptionist took numerous messages but I never received callbacks. I sent emails that went unanswered numerous times.”
