Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and client care, with the staff being described as "professional", "caring", "understanding", and "responsive"
“They really go above and beyond to show that they are for their clients. A few others from Carr and Carr that helped throughout the entire process include our actual attorney Brian Williams, receptionist Lisa Grider, Carmen Mach, & Carrie Harris. We can not thank you guys enough for making our personal problems a priority especially at a very life altering moment for us.”
2
Successful in getting clients the compensation they deserve, including settlements that exceeded expectations
“They fought hard to get me a fair settlement. I would use and refer friends and family to Carr &Carr”
3
Effective communication and keeping clients informed throughout the process
“They kept me in the loop the whole time and made all of my options available to me. A+ for Carrie Harris and Tom Ventura”
4
Providing guidance and support to clients who are unfamiliar with the legal process
“From day one our care and well being was the most important to them. They really go above and beyond to show that they are for their clients.”
5
Going the extra mile to ensure clients' needs are met, such as meeting them at the hospital or their home
“Tammy drove down to the hospital to visit with us about the process. This was the first sign telling me we had made the right decision.”
Cons
1
Some clients experienced poor communication and lack of responsiveness from the firm
“They NEVER answer there phone. The secretary is EXTREMELY rude. Lastly they've been giving me the run around for the last few months in regards to getting my check and still haven't received it.”
2
A few clients felt the firm did not adequately fight for their case or get them the desired outcome
“I should have went with my gut to go with a different attorney”
